JOB DESCRIPTION

Company Profile	Founded in 2013, in Qatari company that was established to be one of the top groups in the beauty industry in Qatar. One of its successful business lines is operating Luxury Beauty Salons and SPA as Qatar It has been running in Qatar since 2013 delivering the beauty needs with passion for every lady looking for the excellence in beauty services.We would be thrilled to have competitive and passionate people in our team to set a new standard of excellence in the Beauty Industry.
Qualification	Diploma
Required Skill Set	Good Communication Skills / Customer Service Skills
Relevant Industry	Beauty and Cosmetics
Job Description / Responsibilities	Ensure and maintain the cleanliness and orderliness of the reception area. Ensure communications ethics particularly while talking on the phone with the clients. Maintain good customer service for welcoming, leave taking, customer retention, retaining client details, customer complaints & line ups. Prepare daily report of income and report to Salon Manager. Ensure all the printing materials are available in the Salon. Keep track of the timing of performing a service by technicians. Ensure that our telephone, fax and printer are working properly. Handling guests’ needs while maintaining a professional and pleasant manner. Ensure clients feel welcome when they arrive for their appointments. Acquire and maintain an excellent working knowledge of the computer & booking system. Handle customer complaints in an efficient manner & escalate to salon manager when necessary. Perform other job-related duties as directed. Responsible for the cash sales in salon. Promote, up-sell & cross-sell products and services. Explain products, services and treatments to clients and assist them with determining their individual needs. Answer calls as well as assist customers who have specific inquiries. Follow-up/ check clients’ as per appointments.
Desired profile of the candidate	ONLY Female candidates are required for this position with excellent communication in English and Arabic
Min. Exp.	2 years
Location of posting	Doha, Qatar
Candidate’s Location	Arabic Country and Europe
Salary :	5000 QAR